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Guarantee and exchange Policy

Guarantee Policy:

We value our customers and guarantee the products we trade.

Should you decide to change the product you bought or find it low in expectation, within 15 days of purchase, our Customer Relation Associates will be happy to assist you find a replacement. However, our company policy expects presentation of the original receipt for settlement.

A credit voucher will be issued of value equivalent to replacement for use in MAX stores across the country within 3 months of date of issue.

Kindly note that the above policy excludes the following:

  • max element    Altered garments.
  • max element    Used Merchandise
  • max element    Undergarments including socks.
  • max element    Discounted merchandise.

All disputes are subject to Bangalore jurisdiction.